Platforms and IT tools

As explained in Step 1 of the First steps in your studies page, a personal HSG user account will be set up for you before you start your studies. This account will allow you to access the university's digital services. In order to access it you will receive the login details and instructions on how to proceed in your Compass mailbox. You will first need to set up the Multi-Factor Authentification (MFA) and then to change your initial password.

If you need assistance with the MFA set-up, you can find instructions here.

If you have any questions regarding the HSG user account, please contact the PC tutors.

Your HSG user account is linked to a personal email address. Your HSG email address is firstname.lastname[at]student.unisg.ch. Since the email address is used for official communication purposes, the students are obliged to check their mailbox regularly. The email address also serves as a login to Microsoft 365 and the university's other digital services.

Watch the first video below for instructions on how to log in to Microsoft 365. Watch the second video to set up your university email on your private device. Watch the third video if you want to export your study calendar to your university or private email account.

Videos:

• Login Microsoft 365 and Outlook for Web
• Email set-up on your private device
• Calendar export

Quick links:

• Outlook Webmail (HSG Login required)
• Detailed instructions for access via web (HSG Login required)
• Setup of the local mail client (HSG Login required)
• Redirecting your emails (HSG Login required)

When you arrive at the university campus, it is recommended that you use the university's protected WiFi network. To do this, you need to connect your device to the eduroam network using your HSG email address and the HSG password.

Watch the video below for a more detailed explanation of the WiFi Set-up.

Video:

• WiFi Set-up

Quick link:

• Here you can find more information about the WiFi networks of the university (HSG Login required).

Your main point of contact for IT related questions is the PC tutors. PC tutors are IT interested students who offer IT support to other students.

If you have questions about IT topics, the information and numerous instructions in the knowledge database (HSG login required) will help you. If you have not found a solution, the PC tutors are available to you during the semester in their office (01-U207; every Mo-Fr 10:00-18:00) or at their desk in the library (Mo-Fr 12:00-18:00). You can also send them an email.

Watch the video below for an introduction to the PC tutors and the different HSG accounts.

Video:

• Introduction

Quick links:

• Additional information on the HSG accounts can be found here (HSG Login required)
• You will find all topics explained in the PC-Tutors knowledge database (HSG Login required)

You can manage the most important administrative matters via Compass, including semester registration, course selection (bidding) and exam registration. In addition, documents relevant to your studies, such as your grade transcripts or semester invoice, will be sent directly to your Compass mailbox if you have agreed to electronic delivery.

Watch the video below for a more detailed explanation of Compass.

Videos:

• Compass and StudentWeb

Quick links:

• Click here to get to Compass (HSG Login required).
• Known error messages in Compass (HSG Login required).

StudyNet is more than just a platform with learning content, slides and other lecture material. It represents the HSG’s virtual teaching environment and supports innovative digital learning formats. Through StudyNet, you can attend lectures and courses that take place online via Zoom.

Watch the videos below for a more detailed explanation of StudyNet and Zoom.

Videos:

• StudyNet
• Zoom

Quick links:

• Click here to get to StudyNet (HSG Login required).
• Known error messages from StudyNet (HSG Login required)
• Overview of the most important platforms at the HSG (HSG Login required)

StudentWeb is a password-protected portal for students. The portal features news concerning your studies, additional information about the degree courses and study programmes, semester dates and deadlines and further information about our exchange programmes.

Watch the video below for a more detailed explanation of StudentWeb.

Video:

• Compass and StudentWeb

Quick link:

• Link to the StudentWeb (HSG Login required)

With your HSG user account, you can use a variety of applications from Office 365, including Word, PowerPoint and Excel. MS Teams also gives you access to Microsoft's central collaboration platform. In order to use Microsoft 365, the one-time setup of Multi-Factor Authentication (MFA) is required.

Watch the videos below for a more detailed explanation of Microsoft 365 and MS Teams.

Videos:

• Microsoft 365
• MS Teams

Quick links:

• Here you get to the Microsoft 365 page (HSG Login required).
• Microsoft 365 is explained in more detail here (HSG Login required).
• More information about MS Teams (HSG Login required).
• How to set up and use the MFA is explained here (HSG Login required).
• You can manage your MFA settings here (HSG Login required).

The library with its numerous databases is the university's central knowledge storehouse. The HSG is part of swisscovery, the Swiss-wide network of academic libraries.

In order to be able to access our complete offer, including e-books and electronic journals, from outside the university network, you need a so-called Virtual Private Networking, or VPN in short.

Watch the video below for a more detailed explanation of the library and the VPN set-up.

Video:

• Library and VPN

Quick links:

• Online search of the library
• Information on research as well as the services of the library can be found here.
• Installation of the VPN Cisco Anyconnect (HSG Login required)
• Step-by-Step-Instructions for installing the VPN (HSG Login required)
• Common error messages during the installation of the VPN (HSG Login required)

Thanks to SWITCHconnect, you can access the internet free of charge in all Swiss universities. You can also access the internet free of charge at Swiss railway stations and many other hotspots. To do this, you first have to register a SWITCH edu-ID and then link it to your HSG user account.

Watch the video below for a more detailed explanation of SWITCH edu-ID.

Video:

• SWITCH edu-ID

Quick link:

• More information on the SWITCH edu-ID (HSG Login required).